Privacy Policy

1. Who we are

[Company legal name] ([registered address]) operates Serpzeno and is the controller of the personal data described here. Contact: [privacy email].

2. What we collect

Account data: name, email, phone (optional) and profile photo.

Website data: domains you add, pages we crawl for your audits, and Google Search Console or advertising data you choose to connect.

Billing data: payments are handled by Paddle.com, our Merchant of Record. We receive your subscription status and a customer reference — never your card details.

Usage data: technical logs needed to run, secure and improve the Service.

3. How we use it

To provide the Service (audits, rankings, reports, AI recommendations), send service emails you can control in settings, provide support, and keep the Service secure.

4. Who we share it with

Service providers that process data on our behalf: hosting, email delivery, AI analysis ([AI provider]), SEO data ([data provider]) and Paddle.com for payments. We do not sell personal data.

5. Retention

We keep data while your account is active and delete it within [30] days after account deletion, unless the law requires longer.

6. Your rights

You can request access to, correction, export or deletion of your personal data by contacting [privacy email]. Depending on where you live (for example the EU, UK or Israel) you may have additional rights, including complaining to your data protection authority.

7. Cookies

We use storage that is essential for signing in and remembering your preferences. [List any analytics cookies here.]